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What type of payment do you accept?
Answer - We accept Visa, MasterCard, and personal checks up to $500.00, cashier check over 500.00 and cash for payment.  We do require full payment for repairs at the time of completion. We require pre-payment for special ordered parts.

What kind of warranty do you offer on your repairs?
Answer - We offer a lifetime of warranty on all body repair and paint work for as long as you own your car.

Will factory parts be used if something needs to be replaced?

Answer - We use factory parts if they are needed on your vehicle directly from the manufacturer. However, if one goes thru insurance claims, they will determine the type of parts to be used, based on age and condition of the vehicle. Also if one is paying out of their pocket, we can offer used parts from a recycle yard, or aftermarket parts, which can greatly reduce your parts prices.

Do you have night drop-off?

Answer - We do offer a night drop 7 days a week.  Fill out one of the envelopes next to your office door, put you keys in it and drop through our mail slot.  Of course we will have provided the customer the estimate and received authorization prior to drop off.

Can Skip’s arrange for a rental car?
Answer-Yes, Skip’s can arrange for a rental car to be ready for you when you drop off your car.   You can then leave it with us after your car is repaired

Can Skip’s arrange for towing of my vehicle?
Answer- Yes, Skip’s can arrange for towing of your vehicle.

 
© 2006 Skip's Auto Collision, Inc.
14224 Hanover Pike Reisterstown MD 21136
410-833-3331
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